How to Order
STEP1 : Select Products
For the first step, you need to find the product you want to order inside the SHOP menu.
step1: select the product you want to order
STEP2 : Select Quantity and Add to Cart
Select the quantity you want to order, and click add to cart button
step2: select quantity
STEP3 : Confirm order and shipment Details
Confirm the order details in the box, and choose Free shipment method. Then click Proceed to checkout
step3: order confirmation
STEP4 : Fill in information and Create Account
Fill in the blank with * mark, and choose CREATE AN ACCOUNT if you don’t have one. (Please sign in if you have already account registered). After that, choose a payment method you prefer and click place order. (Currently only support BTC/BCH)
step4: Fill in information and place order
STEP5 : Make Payment with BTC or BCH
You can choose BTC or BCH in this page, and make payment in the Bottom box. We strongly recommend you to use QRCODE when making payments.
step5: Payment Processing Page
STEP6 : Payment Confirmation Page
After payment, if you see there’s information says Payment Successfully Received. Means your payment is correctly sent and your order has been secured.
However, Please notice that you order will be turned into Processing Stage after one confirmation in the blockchain. ( Speed depends on Transaction Commission and Blockchain Network condition)
If you need TXID,please click on the blue box (VIEW TRANSACTION DETAILS).
step6: Payment Successful information
Notes for Order and Payments
BTC and BCH are able for payment on our site, the rate will updated automatically every 30 minutes based on average value of multiple exchanges. For more issue about crypto currency payment, please send email to
Pending Payment / Processing / Cancel Status
Pending Payment Could be showed in below situation
– Payment hasn’t been made
– Payment has made but didn’t reach us yet
Processing Could be showed in below situation
– We have received your payment, and your order has been secured
Cancel Could be showed in below situation
– Your order has been cancelled due to delayed payment ( above 20~45minutes depending on Blockchain network condition)
– You have cancelled the order by yourself
What should i do if i have made payment, but order is still cancelled?
You need to forward your TXID and ORDER number to
Or use below link for submitting a Payment Ticket by below link:
Usually, we will change your order from cancelled to processing after 1 confirmation
What should i do if i have made payment but no successful information show on the screen?
This situation usually shows when you are using Wallet from Exchanges (Coinbase,Bitmex etc…)
These exchanges usually make transaction during specific time of one days, so the payment procedure will be delayed a lot.
**Usually, once you have made the payment, broadcasting will be generated immediately on blockchain network. And we won’t cancel your order if we find existing broadcasting.
To avoid delayed payment issue, we strongly recommend you to use wallet from BLOCKCHAIN.INFO and BTC.COM